📜 Terms & Conditions (Terms of Service)

Welcome to Urbanrack. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is operated by Urbanrack. Throughout the site, the terms “we”, “us” and “our” refer to Urbanrack.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision

  • The information you provide is accurate and complete

  • You will not use our products for illegal or unauthorized purposes

3. Products & Pricing

We strive to display product information as accurately as possible. However:

  • Product images are for illustration purposes only

  • Prices may change without notice

  • We reserve the right to modify or discontinue products anytime

We may cancel orders if pricing or product information is incorrect.

4. Order Acceptance

Your order is not confirmed until payment is successfully processed.

Urbanrack reserves the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel suspicious or fraudulent orders

If your order is canceled after payment, a full refund will be issued.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or external factors.

Urbanrack is not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Customs clearance

  • Incorrect address provided by customer

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy.
Please review the Refund Policy page for full details.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Urbanrack and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

Urbanrack shall not be liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Product misuse or improper handling

Products must be used according to instructions provided.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack or disrupt the website

  • Submit false or misleading information

  • Violate any applicable laws

Violation may result in termination of access.

10. Third-Party Services

We may use third-party services such as payment gateways, shipping providers, and analytics tools. We are not responsible for their policies or actions.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Your Country / State].